Refund policy

REFUND POLICY

Returns & Refunds

We want you to be confident in your purchase from bare. If something is not right, contact us atinfo@lincday.com and we will help.

Return conditions

Returns are accepted within 14 days of delivery, subject to the following conditions:

  • The product must be unused, unopened and in its original condition
  • All original packaging must be intact
  • For hygiene reasons, deodorants that have been opened, used or had their protective seal removed cannot be returned unless they are faulty or damaged
  • Proof of purchase may be required

How to return

To request a return, email info@lincday.com with:

  • Your order number
  • The email address used to place the order
  • The reason for your return

Once your return is approved, we will provide the return address and instructions.

Unless the product is faulty, damaged or supplied incorrectly, return shipping is arranged and paid for by the customer. We recommend using a tracked delivery service and keeping proof of postage.

Refunds

Once we receive and inspect your return, we will notify you of its approval.

Approved refunds will be issued to the original payment method within 14 days of receiving the returned product.

Original shipping charges are non-refundable except where required by applicable consumer law or where the product was faulty, damaged or supplied incorrectly.

Damaged, faulty or incorrect orders

Every bare order is checked before dispatch. If your product arrives damaged, faulty, or you receive the wrong item, contact info@lincday.com as soon as possible with your order number and, where appropriate, photographs of the issue.

We will arrange an appropriate replacement or refund.

Order cancellations

If your order has not yet been dispatched, contact info@lincday.com with your order number and we will attempt to cancel it and issue a full refund.

If the order has already been dispatched, the standard return conditions above will apply.

Your consumer rights

Nothing in this policy affects any statutory rights you may have under applicable consumer protection law.